Level:Experienced Manager

• Current Medical Assistant or advanced medical license/certification
• Proficient with computers, medical equipment, electronic medical records (EMR)
• 3+ years of experience managing clinic staff

• Professional and personable with customer service and management skills
• Familiar with medical office billing systems
• 5+ years of experience in Oncology specialty office
• Phlebotomy/IV Certificate

• High School Diploma, Some College

• Ability to perform optimally in a busy, growing environment
• Patient friendly and accommodating communication skills
• Flexibility with an innovative and growing practice in a dynamic industry

• Perform all key functions and responsibilities of MEDICAL ASSISTANT, and CLINIC LEAD MEDICAL ASSISTANT
• Assist management in the onboarding of new Medical Assistants, and Back Office staff
• Serve as Preceptor for newly hired Medical Assistants and Back Office staff
• Coordinate with Management on the approval of time off, sick calls and scheduling of staff
• Oversee workflow and supervise Medical Assistants and Clinic Lead MA’s
• Deploy training, retraining and skills testing as needed to maintain top performance of staff
• Hold routine meetings with staff and clinic leads to ensure efficient workflow of the clinic
• Assist management with staff meetings, in-service meetings and company events
• Attend management meetings and training sessions
• Coordinate with Physicians and Management to provide staff when needed in critical areas of the clinic
• Review and report on the performance of MA’s and Lead MA’s on a routine basis
• Assist other department managers as needed
• Manage projects, and meet deadlines assigned by Providers and Management
• Coordinate with Providers to manage care of patients
• Coordinate with Back Office staff to track and intake new patients into the practice
• Coordinate with Back Office staff to manage care of patients
• Assist in projects with Medical and Back Office staff