Clinic Lead Medical Assistant

Job Listing for Locations

Waterfront Plaza – 500 Ala Moana Blvd. Suite 6-230, Honolulu, HI 96813
Westridge Center – 98-150 Kaonohi St. Suite B-219, Aiea, HI 96701

Level:Experienced Non-Manager

Minimum Requirements

  • High School Diploma
  • Current Medical Assistant license/certification
  • Proficient with computers, medical equipment, electronic medical records (EMR)

Additional Knowledge & Skills

  • Professional and personable with customer service and management skills
  • Familiar with medical office billing systems
  • 3-5 years of experience in Oncology specialty office
  • Phlebotomy/IV Certificate


  • High School Diploma, Some College

Critical Skills

  • Ability to perform optimally in a busy, growing environment
  • Patient friendly and accommodating communication skills
  • Flexibility with an innovative and growing practice in a dynamic industry
  • 1 year of experience supervising or managing staff


  • Perform all key functions and responsibilities of MEDICAL ASSISTANT and MEDICAL OFFICE RECEPTIONIST
  • Assist management in the onboarding of new Medical Assistants
  • Serve as Preceptor for newly hired Medical Assistants
  • Oversee workflow and supervise Medical Assistants in the clinic
  • Coordinate with Physicians and Management to provide staff when needed in critical areas of the clinic
  • Coordinate with Management on the approval of time off, sick calls and scheduling of staff
  • Monitors clinic for no-shows and cancellations, and manages rescheduling of all no show and cancellations, and records all correspondence in EMR.
  • Obtain prior authorizations for all patients’ procedures, and medication, and record approved and denied authorizations in OncoEMR
  • Work closely with billing to ensure timely authorizations obtained for patients Submit prescriptions to In-Office Dispensary and outside pharmacies after physician review and approval
  • Answer, route or take messages for all incoming calls during open business hours
  • Take complete info and routes new patient requests, prescription refill requests and record all patient interaction through telephone in the EMR
  • Produce reports for Management as needed
  • Coordinate with Providers to manage care of patients
  • Coordinate with Back Office staff to manager care of patients


MA Manager

Benefits & Company Statement

Hawaii Cancer Care is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status. Our mission is to provide our patients with the best quality care. The ability of our doctors to provide this level of service depends on the work of every single individual in our practice. Candidates who wish to work with us in our fast-paced, innovative and team-oriented environment are welcome to apply. Health Benefits are offered with full time position (20 hours or more per week).

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